T&C Apply

We’ll beat any price you find online, in-store,5-Price-Guarantee or in print by 5% of the difference.

You won’t get it for less anywhere else.
1) If you find a lower price online, in-store or advertised in print we will beat it by 5% of the difference.

Here’s how it works.

If you’re about to make a purchase at Pyra Graphics Ltd.

  • Tell us which competitor is offering the lower price.
  • Our associates will verify the price and that the item is in stock and available for immediate sale and delivery.
  • We will beat the competitor’s price by 5% of the difference.

Here are a few terms and conditions:

The item must be sold by a Vat registered business within the UK. For online competitor price beats the product must be located in England.

The item must be for the same brand and model and the product must be new and factory sealed. It must also be subject to a manufacturer’s warranty applicable. Be of the same material &finishings etc.

Must be like for like.

Competitors’ prices must be in GBP and will be adjusted for any fees, taxes or other charges such as environmental handling fees and shipping.

Our Price Beat Promise is subject to profit. If we will make a loss on the products, we would not be able to offer our assistance – our price beat profit would be voided in such scenario.

The terms and conditions of our “Price Beat Promise” are subject to change without notice.

If you are not completely satisfied, please talk to the Manager. If you need more help, email sam.imber@pyragraphics.co.uk

Customer service guarantee:

To show you how serious we are about providingcustomer satisfaction excellent customer service, we have introduced our Customer Service Guarantee, enabling you to hold our service to account. We’re the first print firm to go above and beyond the regulator’s Guaranteed Standards and offer our own £20 voucher Guarantee*.

Our commitments to you:

Making life easier for you

  • We will call you back when we say we will.
  • Respond to calls and emails within 24hrs.
  • We will never transfer you more than once when you call us, unless you agree.
  • We will give you the opportunity to speak to a manager if you ask
  • We want to do all we can to make it simple to deal with us.

 

 

Designs supplied by Pyra Graphics:

Designs produced by ourselves, remain under the reproduction copyright licence owned by Pyra Graphics Ltd, licence to such designs for reproduction by yourselves or by another supplier is released for £100 plus Vat.
The ‘artwork charge’ is a fee chargeable solely for the product ordered ordered at that time.